Payout

  • Monthly payouts will be available to pick up via check at the location you are in on the 5th of each month. 
  • Breakdowns are no longer available with checks. To view your sales and commission taken out please view your online account. You should already know the rent amount that you can deduct also. To find your rent amount please view your agreement. Breakdowns can be emailed to you upon request. Please allow up to 72 hours for a response. Email requests to info@urbanmarketca.com but you can view your breakdown on your Ricochet account under Payout History.
  • Checks are location specific meaning we will not lump your checks together at one location. If you are at multiple of our locations then checks will go out to each location for you to pick up. 
  • We do not provide exact payout information prior to the vendor picking up their payout check. 
  • If there are any concerns regarding your payout please reach out to your store manager.
  • Payout checks are available towards the end of the business day on the 5th of each month. This means if you come first thing in the morning that they might not be available yet. Please reach out to your store manager on the 5th before heading to the location to make sure the checks have arrived.
  • In most cases if the 5th lands on a Saturday or Sunday then it will be available for pickup the following Monday.
  • If you owe Urban Market rent money then you will not receive a payout.
  • We do not pay you out for sales unless it exceeds your monthly rent. Your sales are used to pay for your next months rent so if you don't make enough then there is nothing to pay out.
  • Payout checks are only valid for 90 days. After the 90 days the current check will be voided and you will need to request a new check to be cut. A new check is not automatically cut unless the vendor requests it.
  • Checks are not mailed automatically but can be mailed for a $5 fee. Please schedule this prior to month end and the $5 fee will come out of your payout.
  • We only provide physical checks for payout. We do not direct deposit or zelle.